Andrew
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Recent activity by Andrew-
Cartridge not recognized (Most Dell, HP, Lexmark, and Sharp models)
Remove the printhead tape. Usually it is bright in color. Remove the cartridge, switch off the printer, and unhook the cords. Please wait 15 minutes, then plug in and reload the printer. (With...
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No ink/poor print quality (Includes most Brother, Canon, Epson, and Xerox models)
Ensure that the vent hole of the cartridge and the nozzle are unblocked by any tape or plastic strip (Usually a bright color, but sometimes clear). Run the printhead cleaning cycle 2-3 times or un...
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No ink/poor print quality (Includes most Dell, HP, Lexmark, and Sharp models)
Make that the printhead's tape has been removed. Using a paper towel to wrap the cartridge, gently shake it up and down (not side to side) six times. Before using the cartridge, let it stand uprig...
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How do I fix an empty or low ink error after installing your cartridges?
All of our cartridges are filled with ink. However, a small number of our cartridges might not have been completely reset during the remanufacturing procedure. Bypass the low ink message or turn of...
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My cartridge won't fit.
Try to check your cartridge and see if there is any plastic protective case that is usually bright in color. If there is, ensure that the plastic protective case that was attached to the cartridge ...
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The cartridge I received has a different shape (bigger/smaller).
Even though the shape of our compatible cartridges isn't precisely the same as that of the original equipment manufacturer (OEM) cartridges, you won't have any trouble installing them in your print...
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Leaking printer ink cartridge
Possible reasons why your ink cartridge is leaking: 1. There's a chance that the factory overfilled some of our cartridges. To prevent potential leaks from harming your priceless possessions, we a...
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When will my package be delivered?
If you didn't choose expedited shipping, kindly refer to the below information as to when your order will be delivered: • U.S. Contiguous orders will take 2 -10 business days. • US Non-Contiguous a...
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How much is the shipping fee?
• U.S. Contiguous Orders For U.S. contiguous orders, CompAndSave offers free standard shipping if over $50, before tax & after discount. If your order's total is below $50, CompAndSave will collect...
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When will my order be shipped?
Orders placed in the US before 2:00 PM PT on Monday through Friday will be shipped the same day. Orders placed after 2:00 PM PT will be handled the following business day. To know more, check our s...