Andrew

Make sure to reset the drum unit when you install a new one into the printer, referring to your printer manual for details. You may see an error message if the new drum unit is not reset properly. ...

With power on, open the toner access main door (You will get a "door open" message in the LCD.) Hit the "Clear/Back" button and you go right to the “Toner Reset Menu” Using the up ^ Down > "Search...

Please reset the printer to its factory default settings and unplug the printer for 15 minutes. If you need to speak to our customer service staff, call us at 1-833-777-0127. We are available from ...

Make sure to remove all the plastic and paper protective coverings from the cartridges. (Usually a bright color.) Some toner cartridges also have clear tape on the sides that need to be removed. If...

Shake the toner cartridge sideways several times, disable the toner saver mode, and perform the print calibration to improve color density. If you need to speak to our customer service staff, call ...

• On the HP OfficeJet Pro 8600 printer: Touch the right arrow on the printer's control panel, then select Setup. Select Cartridge Chip Information after choosing Preferences. To  turn off usage in...

Select Setup by pressing the right arrow on the printer's control panel. Then click Cartridge Chip Information under Preferences. To turn off the usage information collection, tap OK. If you need...

Try to bend the plastic arm away from the cartridge. After bending the arm outward by approximately 1 inch, the cartridge should "click" into the slot, and it should be in the correct position. If ...

Before installing the cartridge, make sure the yellow/orange tape has been completely removed. Ineffective tape removal could result in subpar printing, missing colors, or no printing at all. It sh...

Make that the foil or plastic strip that was covering the vent opening has been removed. Check to see if the cartridge you bought is the right one for your printer. Examine the printer cable to en...